According to the Korean company, it was not clear on the water resistance of certain smartphones.
Samsung will have to pay an Australian fine of 14,000,000 dollars for repeatedly “lieking” about the popularity of some of its smartphones, which were launched between 2016-2018. It is true that, according to the Federal Court Australian the mark would mislead customers about some of its most popular smartphones Samsung Galaxy. A Samsung mobile close to the water.
For the 7 Samsung Galaxy Announcements, there was a fine of more than 9,000,000 euros
The Australian Competition and Consumer Commission (ACCC) shared a press release that cited seven models Samsung Galaxy devices. These advertisements could be misleading about the device’s ability to resist submersion in water. These are the following:
Samsung Galaxy S7
Samsung Galaxy S7 Edge
Samsung Galaxy A5 2017
Samsung Galaxy A7 2017
Samsung Galaxy S8+
Samsung Galaxy Note 8
The ACCC stated that Samsung published nine ads between March 2016 to October 2018. These were on the major social media platforms. They appeared to have been used in swimming pools or the ocean.
Samsung Australia admitted that this could cause harm to the charging port devices. According to reports, hundreds of Samsung Galaxy device owners filed complaints with ACCC alleging damage to their Samsung Galaxy phones after they were exposed to water. This is contrary to what Samsung claimed in its ads. The majority of problems were caused corrosion at the charging port.
Samsung Australia’s claims of water resistance were a key selling point for these Galaxy phones. Consumers who bought a Galaxy phone might have seen misleading ads before they made the purchase decision. This is a reminder to all companies that product claims must be supported.